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Day Services Manager

Job Description
ResCare
Title: Day Services Manager
Job Category: Direct Care/Operations
Line of Business: Residential Services
About ResCare
Join us in transforming peoples' lives and their communities! ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Day Services Manager.
About this Line of Business
We cover thousands of homes across the country, with a comprehensive range of programs and services, including host home and foster care. ResCare partners with people in the community who open their homes to individuals with disabilities and assists families by providing adoption and foster care services. With almost four decades of experience in the IDD services field, our aim is to be the provider-of-choice in the development of unique and proprietary service offerings and technologies - working toward innovative care models and leading health outcomes with states and payers.
As a(n) Day Services Manager you will:
The Day Services Manager is responsible for the operation of day services, including personnel, operational budget, compliance with agency policy, state/federal regulations, or standards of service, and quality of program for persons served.
Oversees/participates in the hiring process of all assigned positions in accordance with BrightSpring policy and local, state, and federal employment law
Ensures all assigned staff receive training and supervision as needed to meet performance expectations
Ensures accurate and timely completion of all documentation related to staff (new hires, terms, performance reviews, leave requests, corrective actions, etc.)
Participates in investigations and ensures appropriate follow through on recommendations
Manages contracts and supervises the work of contract staff
Oversees ongoing contracts
Supervises and trains staff on contract work
Maintains good customer relations with current business partners
Provides support to persons served
Oversees the treatment/support services provided by day services staff
Serves as liaison for appropriate Support Coordinators, family, legal guardians, etc.
Coordinators/resolves conflicts in resources for provision of services
Attends support plans or special reviews, as necessary
Monitors program documentation for accuracy and timeliness
Evaluates and monitors program effectiveness
Monitors individual financial records
Monitors individual medication administration records
Provides budget and financial oversight
Assist in the development and monitoring of assigned budgets
Remains within budgeted expenses for service areas
Reviews and assigns referrals in admission to program
Conducts and monitors service integrity and compliance to service site/company policy to maintain licensure, Medicaid, or other funding
Monitors staffing schedules, overtime, staff vacancy rates
Position Requirements
BA/BS in Business, Health care Administration, or a Social Science preferred
Must have a minimum of five (5) years in the Human Services field with two (2) years of progressively responsible management experience
Prior experience providing services and supports to individuals with developmental disabilities preferred
Ability to communicate verbally and in writing
Ability to travel to multiples service sites, staying overnight if necessary
Experience in managing systems, processes, and people
Working knowledge of Federal, State, Local regulations concerning services to individuals with developmental disabilities
Demonstrate computer proficiency with working knowledge of Excel, Word, etc.
Good organizational skills and attention to detail
Proven supervisory skills
Capable of working responsibly with highly confidential information
Proven track record to guide teams toward multiple goals within several resource and/or reimbursement models
Valid driver's license from state of residence with satisfactory driving record as defined by Bright Spring Health Services' vehicle policy and/or liability insurance carrier
Additional Information
Benefits
ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.
ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
2201 GRAVES MILL RD STE C , FOREST, VA 24551-4295 USA



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